PAYMENT AND CANCELLATION POLICY

Payment:
  • A non-refundable 20% deposit is required for reservations.
  • Payments can be made through PayPal, bank transfer, or other currencies at the booking day is exchange rate.
  • Booking confirmation upon deposit payment.
  • The remaining amount is due in Senaru upon arrival.
Cancellation:
  • 50% cancellation fee for cancellations one day before the trek.
  • 70% cancellation fee for cancellations on the same day as the trek starts.
Additional Information:
  • Contact us for last-minute bookings, subject to availability.
  • Good health is required for Mount Rinjani trekking.
  • Inform us of any food intolerances or allergies before the trip.
  • Personal responsibility for belongings.
  • Tour schedules may change or views may be restricted due to weather conditions
Insurance and Liability:
  • It is recommended to have travel insurance.
  • Rinjani Guide Porter is not liable for injuries or accidents.
  • Participants undertake the trek at their own risk.